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Glossary of Terms
 
 
 
 
 
 
Claim Scenarios

Techtionary SM //    A 



Adware
A software package which is programmed to play, present, or download advertisements to a computer.
Bodily Injury
Injury to the body, sickness, or disease, and death. Mental injury, mental anquish, mental tension, emotional distress, pain and suffering, or shock, whether or not resulting from injury to the body, sickness, disease or death of any person.
DNS Cache Poisoning
The infiltration to a legitimate domain by replacing an Internet address with a fraudulent address leading web users to a falsified web page. Upon entry to the rogue page, malicious code can be downloaded to the user’s computer from the false location.
Electronic Content
Data, e-mails, graphics, images, net or web casting, sounds, text, web site or similar matter disseminated electronically, including matter disseminated electronically on the company's Internet web site, computer system or the Internet but shall not mean content disseminated by other means of media transmittal by the company.
Firewall
A protective series of programs that keeps a network private from outside users.
Identity Theft
Unauthorized use of personal information such as Social Security or driver’s license numbers, in order to pretend to be somebody else. Information is typically used to gain access to credit, merchandise, and services using the victim’s identity.
Intellectual Property Wrongful Acts
Plagiarism, piracy or misappropriation of ideas, infringement of copyright, domain name, trade dress, title or slogan, or the dilution or infringement of trademark, service mark, sevice name or trade name in connection with the technology products or technology services.
Malicious Code (Malware)
Unauthorized and either corrupting or harmful software code, including but not limited to computer viruses, Trojan horses, worms, logic bombs, spy ware or spider ware.
Media/Content Wrongful Acts
Unfair competition, dilution, deceptive trade practices, false advertising or misrepresentation wrongful publication, defamation, slander or libel, product or service disparagement, trade libel or other tort related to disparagement or harm to the reputation of character of any person or organization in the company's electronic content or in the company's advertising; or misappropriation or misdirection of messages or media of third parties including metatags, web site domains and names, and related cyber content.
Network Security Wrongful Acts
Breach of security which results in unauthorized access or unauthorized use of the company's computer system or web sites.
Pharming
The installation of malicious code on a computer, redirecting users who think they are accessing a legitimate site to a fraudulent web site made to look genuine.
Phishing
Deceptive emails made to look genuine, and look as if they are from recognizable and reliable organizations in an effort to collect financial information from the recipient.
Privacy Wrongful Acts
Invasion, infringement, interference with the right to privacy or of publicity, including false light, public disclosure of private facts, intrusion or commercial appropriation of name or likeness; any breach or violation of U.S. federal, state and local statutes and regulations associated with the control and use of personally identifiable financial or medical information.
Ransomware
Software designed to gain access to a computer, steal data, encrypt it and demand ransom for the decryption key.
Spyware
Malevolent software intended to partially take over a computer without the user’s knowledge.
Technology Wrongful Acts
Wrongful acts arising out of the insured's rendering or failure to render technology service to others for a fee or business consideration.
Trojan Horse
A deceptive program that seems to be a harmless application, but, in fact, introduces viruses into a computer. 
Unauthorized Access
Gaining of access to a computer system by an unauthorized person or persons, or by an authorized person or persons in an unauthorized manner.
Unauthorized Use
The use of a computer system by an unauthorized person or persons, or by an authorized person or persons, for a purpose not intended by the authorizer.
Worms
A program that reproduces itself using networks and security defects, creating malfunctions and possibly shutting systems down.

Remember to read policy terms, including definitions, carefully since language controls coverage determinations.


 
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